Five9
Do more with the cloud resource filled unlimited storage for customer contact information. Five9 has created a unique solution for this platform with tools that telemarketing and collections have never had access to. There are three inbound channels used including ACD, IVR, and CTI that sync with the CRM software. Outbound has even more with four dialers including a predictive, power, progressive, and preview option. TCPA is telephone consumer protection act savvy to adhere to privacy rights. There is an option for brands to choose a blended formula that makes the CRM landscape a powerhouse of metrics. Multi-channels also integrate with social media, mobile devices, email, and live chat. Get the pricing that works with reliability that keeps workforce at optimum levels. Training and support are included with each package so the team at Five9 ensures the cloud works efficiently. Reach the experts at this firm by phone, email, or chat any time.