Nutshell CRM, has powerful tools to help sales staff get more done and close more sales. Nutshell features include the ability for teams to collaborate with real-time communication, emails, engagement, comment and @mention to bring team members into the cross collaboration. Other features include: all leads being captured in a central location, the ability to create tasks, reminders and sales processes to make sure you don’t miss any sales opportunities in the future. Nutshell’s business intelligence features allows sales team members to view social and business contact information from the Nutshell account. All conversations can be tracked so that personnel can know more about the customers. In order to help sales staff understand more about the key metrics, Nutshell visualizes data in a format that is easy to read. Reports can be customized to review the data that is most important to the team member. Nutshell CRM includes day planners with mobile, in-app and email notifications. Maps for contacts, leads and performance help staff plan business trips. Nutshell CRM can be accessed from any device.