A cloud-based customer relationship management (CRM) software package allows clients to track leads more efficiently and handle an array of customer service tasks from one location. A top cloud CRM application, moreover, would be a beloved addition to any sales' arsenal because of its ability to streamline the most efficient leads in real-time. Any one of those cloud CRM software packages makes business much easier than it was just a decade ago. Marketers no longer have to rely on tedious spreadsheets and guesswork to determine the best leads and the most pressing customer relations tasks. Ranking order is based on a wide range of qualitative and quantitative variables, including the payment of monthly listing fees to be in our directory. Learn more about our ranking process here.