Oracle is a Cloud-based Customer Relationship Manager (CRM) software. A Customer Relationship Manager software is the industry term for a solution that delivers a seamless experience from sales, marketing, service, social, quote and more. It can be deployed in several ways as a software solution for businesses—either as a comprehensive solution or as a module to focus on targeted challenges of a company. With Oracle Customer Relationship Manager software, a customer will receive a cross-channel experience that is already built into the business process across needs mentioned above. The experience is efficient and produces extra incentive to close the sale while the customer is online and shopping for the company's many products. In addition, Oracle Customer Relationship Manager software can integrate with other applications the business uses to ensure the customer’s experience is as flawless as possible through the process of purchasing a product on the company’s site.