Oracle is well known for producing the best cloud CRM software. They offer a wide variety of products to their customers. They realize that when their customers interact with their clients, they are expecting a seamless experience. This is true no matter if the interaction is at a call center, at a brick-and-mortar store, on social media, on their website, or anywhere else. One of the problems that many businesses encounter is that their internal organization software is not helping to maintain customer relationships, but it is hindering them. For this reason, Oracle has provided a solution that not only keeps all customer information in one place, but it also helps to improve the customer’s experience and make their dealings with the business more efficient and pleasant. They also offer marketing services. Their goal is to deliver the right message to the right person and do so at the right time.