Zurmo is a CRM application that has a lot to offer any business who is in need of one. There are many helpful features that are part of this application, including contact management. You can get a complete view of your contact details, as well as all accounts and Lead Management Services. Activity management is also a prominent feature, as you can see all of your notes from meetings and task descriptions in one place. It tracks your deals, so you can easily manage and create new opportunities. You can take advantage of the assistance that it offers and tracking your sales pipeline and automating the sales process. Additionally, it reports on any set of records that you would like it to report on, and it will also create custom workflows that will assist you quite a bit as well. It allows you to create product catalogs and personalize the software to your own use.