Insightly
Insightly is often thought of as one of the best CRM applications around the Internet, helping its users generate higher customer satisfaction than without its innumerable beneficial tools. Collect information directly from customers and from around the web without explicitly reaching out to them, including received emails and posts on social media platforms, and add it to their personal profiles, useful in future communications. Track email marketing messages and information about how recipients view them, such as time spent viewing and if they clicked certain links, both of which improve outreach campaigns and newsletters. Opportunities are effectively tracked for each employee, their respective departments, and your business in its entirety with sales pipelines and funnels. Insightly even creates analytical reports for managers to review and make appropriate changes in communicatory endeavors, boosting customer satisfaction. Workflows can be customized by managers for keeping employees on task, as well, with one of the best CRM applications in Insightly.