Nutshell CRM
In today's era of businesses engaging in high-competition, globalized commerce, it's more important than ever to offer top-tier customer service. As such, it's vital that businesses keep information about customers in a centralized location to more easily reference in communications with particular patrons, made possible with Nutshell, a customer relationship management system that keeps makes talking to customers a breeze. Implied by its name, Nutshell keeps together its leading CRM tools so representatives don't have to flip through pages upon pages of digital or physical folders, providing employees the freedom of being one click away from pertinent information and potentially necessary features. Each and every customers' sales pipeline is autonomously compiled and visualized for employees' increased understanding of how to interact with particular people. Nutshell tracks leads and sorts them based on urgency, reducing the likelihood of employees forgetting to interact with customers that are most likely to yield closure.