Zurmo is a software application specialized for conducting business across the computer. Zurmo is built as a customer relationship management tool meant for open source business and sales transactions, and is helpful because it is mobile, social and gamified. Users can find themselves knowing that they can create and maintain their own custom-built system with the added advantage that future updates will enhance the overall experience. The software is quite easy to use and comes with a tutorial for first time users. Anyone with this app can look forward to having access to special features like better contact management with both clients and the customer bases. This allows them to keep in touch with customers and maintain a working relation with partners in order to ensure success. Better data analysis and tracking business results is also a feature since users can keep track of their results with a mobile device.