Batchbook
Batchbook is a tool for small businesses that need help with their customer relations management, which essentially describes every single small business in existence. Most small businesses tend to avoid dealing with major customer service options, but Batchbook is a simple way to organize contacts, automate tedious tasks, set appointments and schedules, and communicate with employees across the business. The software is based in the cloud, so it can be accessed from mobile devices or anywhere with an internet connection. The creators of Batchbook wanted to help small businesses organize and streamline their customer interactions in order to help those businesses focus on what is important to them, which is growing and expanding to new audiences while satisfying their existing audience. The software is incredibly intuitive and works a lot like a standard social media interface, so it is easy to learn and even easier to use once it has been learned.