Capsule boasts a wide variety of high functioning CRM tools, which makes it one of the best CRM applications available. Trust Capsule to better connect employees with customers with calendars that autonomously update with meetings, scheduled calls, and follow up attempts so they do not forget when to contact. This CRM application is highly customizable which can increase how much employees enjoy working with the CRM system. Capsule even includes simple one-click functions based from customer profiles. For example, if an employee needs to call a client, that employee types in a customer name, visits the profile, and presses one button to quickly email, call, text, or physically mail that customer. Capsule helps employees and the owner not forget to do things as it reminds users of what to do without input in the first place. Trust Capsule, one of the best CRM applications, to forge strong relationships with customers.