Effective customer relations management is vital to the short and long term success of a business. Capsule leads the industry when it comes to the best CRM applications. There are a number of important reasons why Capsule is ranked at the top. The first reason why Capsule is ranked as the best CRM applications is its ease of use. The Capsule CRM applications are user friendly, with an easy to master interface. With little training, a person is able to fully and effectively utilize the product. Second, Capsule is considered to be the best CRM applications because of cost issues. The Capsule applications are considered the most reasonably priced in the industry. Indeed, the pricing of Capsule products generally outpace the competition across the industry. Third, Capsule CRM applications are deemed the best because they are comprehensive. Capsule applications provide a business everything required to maintain appropriate and thorough client relations management.