Zurmo is a customer relationship management software suite that has the unique quality of also being an open source software program. Open source software means that the source code that was used to create this customer relationship management software is available for the public to view and edit. This means that programmers interested in the function of customer relationship management software and who might wish to build their own software suite can experiment with the code and learn about how it works. The software that Zurmo provides has both mobile and social functionalities. It has received media attention from companies like Computer Weekly, Destination CRM, t3n, PC World and InfoWorld. A broad web community is available to those who use Zurmo, including the use of a forum, a blog published by the lead developers of the software, a wiki to assist with solving problems and learning about how to use the software and multiple social networking presences.