Vtiger
Versatile CRM applications come with several functions based on the team it supports. Vtiger has developed three editions with the sales, support, and a combination of both in mind. Each offers flexibility for growing the customer base, conversions, deals, and profits. Marketing through emails comes with features that integrate throughout the team ecosystem so tag teaming ensures no deal is left hanging. Opportunity management takes leads that have potential and sets tasks to turn them into conversions. Reporting is showcased with insights for sales quotas, support feedback, and creating robust marketing campaigns. Deliver exceptional customer service with custom surveys that turn into referrals for more business. A customer portal is accessible from anywhere there is internet service. Set SLAs to achieve the most efficient sales goals available. Automate workflows with tailored APIs that forecast based on the previous monthly or quarterly results. A free trial has a bevy of features from Vtiger.