Open source CRM options are providing brands a level of flexibility that is creating more robust customer relationships and increased sales. Zurmo has a solution that is gamified with social and mobile features. It has been tested across diverse industries and infrastructures so updates work seamlessly and without incidents. Forums are an excellent place for support with a live chat and online form for clients to stay informed. There is a 30 day test drive with deployment completed in under a minute. Fifteen features include contact and activity management, deal tracking, reporting, workflow, marketing automation, product management, and security. Schedule auto-responses or build web forms with links and embeds so customers experience a new level of convenience. Brands can assign badges and score each contact based on number of sales or the amount of sales. Reports can have a 3d, chart, pie and other formats. Clients can manage leads from a 360 degree view dashboard.