The Vtiger CRM software helps enterprises integrate sales, marketing and customer support services seamlessly. It enhances efficiency by enabling operators to establish contingency instructions for sending emails and updates automatically. The marketing contact form provides a place for listing notes and follow-up suggestions after a sales call. Other features of the customer relationship marketing software include options for extracting statistical information about marketing and sales calls, and preparing reports and charts directed towards specific segments of a market. The software assists customer support functions too, offering automatic escalations in service functions to accommodate projected growth markers as the enterprise expands.