Capsule
Every serious business needs good CRM software to remain competitive. Capsule contact management software gives companies what they need to have a bird's eye view of every contact the business has encountered. These contacts can then be easily managed by grouping them into lists or by using tags that enable them to be split into categories such as lead, customer, supplier and other classifications. This information enables team members to know exactly what communications have occurred between them and a given contact and therefore what the next step in the sales process is for any given contact. This ability to efficiently manage the sales pipeline increases sales. Capsule CRM also gives business owners and managers task management capabilities and enables tasks to be easily shared between co-workers. This customizable software can be augmented with third-party apps and services such as Fresh Books, Mail Chimp and Click Desk to expand its functionality.