Nutshell CRM (Customer Relationship Management) software helps businesses with tracking and organizing sales and customer relations. It can be used to organize information about leads, show where each lead is in the sales pipeline, and remind employees of what they need to do to move the lead along the pipeline. By automating many administrative tasks, Nutshell frees the sales team to spend more time selling. It also enables members of the sales team to collaborate, even if they are not in the same physical location. Because Nutshell tracks sales performance, it is also useful for spotting and analyzing sales trends. For example, you can easily see that a certain group of customers has not been buying much lately, or that one product does particularly well with a certain group. This software does much to make a sales team more efficient and effective.