Highrise CRM pitches itself as so easy to use that you won't need a manual. Its scaled back approach is optimized for small teams of up to 40 users with a flat-rate pricing model. Key features of the online service include a group inbox to assign tasks, follow-ups and reminders. The service easily integrated with any email system and provides email templates to help automate common correspondence tasks. Notes and email attachment capabilities provide single-glance access to a lead's engagement. Canned reports provide easy access to standard metrics such as team and individual sales performance and pipeline data. Customizable filters and queries offer specialized reports that can also be automated for regular delivery.