10 Best CRM Software

A feature of the best customer relationship management software is that it allows the business to organize contacts in a manner that is easy to understand. There are ways to sort through the sales and management teams to determine how they interact with customers and how much they have sold for the company. Another key feature is sorting contacts by those who would be the best to follow up with in the future for further sales. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.


#1 of 10 Top CRM ProgramsPipedrive

New York, New York

#2 of 10 Best CRM ProgramsPunchh

Sunnyvale, California

#3 of 10 Top CRM SoftwareInfoFlo

Toronto, Canada

#4 of 10 Top CRM ProgramsZoho

Pleasenton, California

#5 of 10 Best CRM ApplicationsSalesforce.com

San Francisco, California

#6 of 10 Top CRM ApplicationsInfor Epiphany

NYC, New York

#7 of 10 Best CRM ProgramsIntercom

San Francisco, California

#8 of 10 Best CRM SoftwareHighrise CRM

Chicago, Illinois

#9 of 10 Top CRM SoftwareTeamSupport

Dallas, Texas

#10 of 10 Top CRM ApplicationsSugar CRM

Cupertino, California

Special Recognitions

#11 Best Customer Relationship Management SoftwareAddressTwo

Indianapolis, Indiana

#12 Best CRM SoftwareCapsule

Manchester, UK

#13 Best Customer Relationship Management ProgramFreshdesk

San Francisco, California

#14 Best CRM ApplicationamoCRM

San Francisco, California

#15 Best Customer Relationship Management ApplicationAgile CRM

Sunnyvale, California

#16 Best CRM ProgramClear C2

Coppell, Texas

#17 Best Customer Relationship Management ProgramInsightly

San Francisco, California

#18 Top CRM ProgramNimble

San Francisco, California

#19 Top Customer Relationship Management ProgramZurmo

Chicago, Illinois

#20 Best CRM ProgramSolve CRM

Kelowna, Canada

#21 Top Customer Relationship Management ProgramNutshell CRM

Ann Arbor, Michigan

#22 Best CRM ProgrammHelpDesk

Fairfax, Virginia

#23 Top Customer Relationship Management ProgramClinchpad

New Delhi, India

#24 Best CRM ProgramNetWise

Bradenton, Florida

Previous 10 Best Customer Relationship Management Applications

10 Best CRM's previous award winners have been stored for your convenience. The Best CRM Software of 2018 include businesses from across America. Each has displayed an ability to meet client requests and progress the industry by using innovative strategies and techniques. Please visit our previous crm programs awards below: