10 Best CRM Software

A feature of the best customer relationship management software is that it allows the business to organize contacts in a manner that is easy to understand. There are ways to sort through the sales and management teams to determine how they interact with customers and how much they have sold for the company. Another key feature is sorting contacts by those who would be the best to follow up with in the future for further sales. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.


#1 of 10 Top Customer Relationship Management ProgramsPipedrive

New York, New York

#2 of 10 Best Customer Relationship Management ProgramsPunchh

Sunnyvale, California

#3 of 10 Top Customer Relationship Management SoftwareInfoFlo

Toronto, Canada

#4 of 10 Best Customer Relationship Management ProgramsZoho

Pleasenton, California

#5 of 10 Top Customer Relationship Management ApplicationsSalesforce.com

San Francisco, California

#6 of 10 Best Customer Relationship Management SoftwareInfor Epiphany

NYC, New York

#7 of 10 Top Customer Relationship Management SoftwareIntercom

San Francisco, California

#8 of 10 Best Customer Relationship Management ApplicationsHighrise CRM

Chicago, Illinois

#9 of 10 Top Customer Relationship Management ApplicationsTeamSupport

Dallas, Texas

#10 of 10 Top Customer Relationship Management ApplicationsSugar CRM

Cupertino, California

Special Recognitions

#11 Best CRM SoftwareAddressTwo

Indianapolis, Indiana

#12 Top Customer Relationship Management SoftwareCapsule

Manchester, UK

#13 Best CRM SoftwareFreshdesk

San Francisco, California

#14 Best Customer Relationship Management ProgramamoCRM

San Francisco, California

#15 Top CRM SoftwareAgile CRM

Sunnyvale, California

#16 Best Customer Relationship Management ProgramClear C2

Coppell, Texas

#17 Best CRM ApplicationInsightly

San Francisco, California

#18 Top Customer Relationship Management ProgramNimble

San Francisco, California

#19 Best CRM ProgramZurmo

Chicago, Illinois

#20 Best Customer Relationship Management ProgramSolve CRM

Kelowna, Canada

#21 Top CRM ApplicationNutshell CRM

Ann Arbor, Michigan

#22 Best Customer Relationship Management ProgrammHelpDesk

Fairfax, Virginia

#23 Top CRM ProgramClinchpad

New Delhi, India

#24 Best Customer Relationship Management ApplicationNetWise

Bradenton, Florida

Previous 10 Top CRM Programs

10 Best CRM's previous award winners have been stored for your convenience. The Top Customer Relationship Management Applications of 2018 include businesses from across America. Each has displayed an ability to meet client requests and progress the industry by using innovative strategies and techniques. Please visit our previous crm software awards below: