Infor Epiphany is a CRM that allows companies to use the SaaS version online without downloading on the local computer. In terms of features, it focuses on automating the sales process. You can create new leads within the system and track them throughout the sales process by entering in data. Sales members can log into their account on mobile to update it remotely from the cloud after a sales call. This saves time and efficiency, boosting sales and the bottom line. In addition, marketing followup emails and promotions can be created and fully automated within the system to avoid repeating messaging.