10 Best CRM Software

A feature of the best customer relationship management software is that it allows the business to organize contacts in a manner that is easy to understand. There are ways to sort through the sales and management teams to determine how they interact with customers and how much they have sold for the company. Another key feature is sorting contacts by those who would be the best to follow up with in the future for further sales. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.


#1 of 10 Best CRM ApplicationsPipedrive

New York, New York

#2 of 10 Best CRM SoftwarePunchh

Sunnyvale, California

#3 of 10 Top CRM SoftwareInfoFlo

Toronto, Canada

#4 of 10 Best CRM ApplicationsZoho

Pleasenton, California

#5 of 10 Best CRM SoftwareSalesforce.com

San Francisco, California

#6 of 10 Top CRM ProgramsInfor Epiphany

NYC, New York

#7 of 10 Top CRM SoftwareIntercom

San Francisco, California

#8 of 10 Top CRM ApplicationsHighrise CRM

Chicago, Illinois

#9 of 10 Best CRM ApplicationsTeamSupport

Dallas, Texas

#10 of 10 Best CRM ApplicationsSugar CRM

Cupertino, California

Special Recognitions

#11 Top Customer Relationship Management ProgramAddressTwo

Indianapolis, Indiana

#12 Best CRM SoftwareCapsule

Manchester, UK

#13 Best Customer Relationship Management SoftwareFreshdesk

San Francisco, California

#14 Best CRM ProgramamoCRM

San Francisco, California

#15 Best Customer Relationship Management SoftwareAgile CRM

Sunnyvale, California

#16 Top CRM SoftwareClear C2

Coppell, Texas

#17 Best Customer Relationship Management ProgramInsightly

San Francisco, California

#18 Best CRM SoftwareNimble

San Francisco, California

#19 Best Customer Relationship Management ProgramZurmo

Chicago, Illinois

#20 Best CRM ApplicationSolve CRM

Kelowna, Canada

#21 Best Customer Relationship Management SoftwareNutshell CRM

Ann Arbor, Michigan

#22 Best CRM ProgrammHelpDesk

Fairfax, Virginia

#23 Top Customer Relationship Management ApplicationClinchpad

New Delhi, India

#24 Best CRM ProgramNetWise

Bradenton, Florida

Previous 10 Best Customer Relationship Management Software

10 Best CRM's previous award winners have been stored for your convenience. The Best CRM Applications of 2018 include businesses from across America. Each has displayed an ability to meet client requests and progress the industry by using innovative strategies and techniques. Please visit our previous crm programs awards below: