TeamSupport
TeamSupport has an award-winning CRM software for B2B companies whose customer service departments -- despite being staffed with exceptional employees -- may be functioning with inverted support priorities and marginally subpar customer resolve. TeamSupport developed their software as a reminder to businesses, who are too caught up in merely closing help requests, that "It isn't called ticket support...It's called customer support for a reason." The software is client-centric and helps B2B customer service return the prodigal focus of their support back to where it should always remain -- on the customer. TeamSupport CRM software makes it easier to keep communication open and clear. Whether within a helpdesk department or interdepartmental across an organization, especially, if more than one group has an impact on the interaction between company and customer, TeamSupport keeps the client in mind. The developers made it so the software can integrate well with other operating platforms and not interrupt workflow -- helping a support team work better in resolution, service, and tracking. For those at TeamSupport, the philosophy they want businesses to share is that a happy client will result in more customers, which in turn will bolster business.