Freshdesk
Freshdesk is a cloud-based software system that acts as a customer relationship management tool. Freshdesk is simply a support platform that has the basic goal of enabling companies to have more reach when it comes to getting good customer service. It makes it all the more easy for brands to interact with all of their customers as well as making it so that users can get in touch and stay in touch with businesses. The software tool has been in business for over six years now and comes with a wide array of special features such as better contact management. This allows people such as users to keep in touch with not just their co-workers and managers but also with customers in order to see how well things are going. Furthermore, all contact information is made readily available on a spreadsheet, instead of having to jump from list to list.