Customers need to know they are appreciated for their business. Sales and Marketing personnel need to make the right connections. With Capsule CRM software it is really easy to make those connections. Capsule allows users to connect easily with their contacts and provide them with necessary information. Usability is a key element in Capsule's software. If the users can't access the information readily, then it is not user friendly. Users can create tasks, set up reminders and plan a workflow with Capsule's CRM tools. Managing contacts is simple with the clear and easy to use dashboard. Capsule's platform makes sure everything is in one place so users can access everything easily. The view that users can have and the collaboration they can do with the CRM software platform makes this CRM software platform the one to keep. Sales and Marketing professionals appreciate the complete view they receive of their customers' status.