mHelpDesk
mHelpDesk is a Customer Relationship Manager (CRM) software. It allows you to import or add leads to help you track opportunities. The software keeps track of customer calls, notes, and schedule visits. You can also create interesting quotes on your desktop or mobile device. Another feature lets you copy your client’s signature and send it by electronic means. mHelpDesk will prevent overbooking and under-booking by using the drag and drop scheduling tool. It will track your sales team’s schedules, and sync new appoints. More features include automated client reminder and job progress tracking. You can text your customers to remind them of appointments to improve customer show-up rates. mHelpDesk will also track job status, so all assignments get done on time. You can manage your team’s communication better with real-time alerts as texts or email. As soon as a job is complete, mHelpDesk will create an invoice and sync it up with QuickBooks.