Agile CRM is a sales automation software that automatically creates new tasks, puts appointment calendars online, creates follow-up emails, provides complete contact views, tracks deals, gives real-time alerts, and additionally has analytics function. It also has a marketing function with marketing automation, web engagement, email campaigns, and email tracking. There's also a module related to customer service with features such as grouping, workflows, canned responses, reports, recommendations, and integrations. This complete sales, marketing, and customer service application for small businesses comes as a SaaS and is accessible from multiple devices. Already, thousands of businesses use it on a daily basis to run their operations.