Zoho is a CRM software platform used for gathering leads and management contact. Other features include workflow automation, analytics, social collaboration, and tools to increase sales. The Zoho software program is excellent for small businesses. The sales and marketing feature has a few apps such as CRM, SalesInbox, and SalesIQ. Other features include survey, contact management, and more. The automatic feature frees up your time by generating leads and manages connections. Other automated features include workflow, calendar, call logs, and other repetitive duties. You can use the Zoho software to plan social media activities. It gives you the leeway to collaborate with people on your team to improve sales. The software works well with Facebook and Twitter. It allows you to link the contacts with the associated social media accounts. You will see the most recent updates and interactions between contacts. You can do this task right from your dashboard. There is a Zoho CRM mobile app, so you have access on the go.