Nimble
The team behind Nimble has re-imagined customer relationship management. Before CRMs, this field was known as contact management. Today, Nimble gives its users contact insight. Nimble users can gain insight from various social media sources. Rather than requiring data entry to begin and maintain a contact record, this title draws from Facebook, Twitter, LinkedIn and other social media outlets to give the user a look at a customer's past and present and to forecast where the business relationship might head in the future. For a deeper dive into Nimble, decision makers should look to the outfit's website. On the site, they can also sign up for a free trial.