Capsule CRM develops high quality software for customer relationship management. The idea is to keep all of the functions of your business within the software control panel. The software will organize and profile all of the information of your current and past customers. Keeping your information well organized will increase the efficiency of product marketing and sales. The software has a contact management control panel that keeps all of your customer contacts in one place. You may send and receive documents to your customers from the control panel. You may also spread information about the customer with other coworkers within the software. There is also a feature to assign tasks and post deadlines on a calendar. You can arrange phone calls and meetings from within the control panel. You may also link the tasks to certain employees or customers to keep track of what your employees need to be doing.