Software tools are an important aspect to succeeding in business. This is why the team at Infor offer software solutions for all the different needs businesses have. The Infor Epiphany CRM program is designed to help companies build solid relationships with their customers through comprehensive integrated tracking systems. This software allows for flexibility and consistency to ensure all possible avenues for customer support are addressed. Among the many features found in Epiphany is the list of activities. This list is comprised of all the events and tasks scheduled to be completed over a specific period of time. This easy to view list of information can be customized to include the type or method used for the task as well as the task's current status. As a core CRM product from Infor, Epiphany is also designed to handle marketing management. This is accomplished through the use of tracking features that provide information about budget costs and performance ratings.