Salesforce.com
The Salesforce customer relationship management software is a cloud-based tool that allows companies to conduct their sales, marketing, and services with more ease. It lets enterprises build different apps on the platform, making it possible to monitor various aspects of a business from the support tickets to the web analytics all in one place. Being a web-based software, companies can access it from any device, including handled ones, thereby increasing convenience. Business owners can run and track operations from anywhere in the world. Salesforce CRM is designed with great simplicity negating the need to hire IT professionals for installation and management hence saving enterprises a lot of money. Companies don’t have to invest in expensive training seminars for employees to learn how to operate the software. The Einstein Analytics available on the application gives businesses a chance to gather relevant data on their customers. Information from the web analytics provided by Salesforce CRM gives companies the opportunity to personalize customer experiences and consequently improving business.