Intercom
The innovative Intercom customer relationship management software platform assists companies in responding immediately to customer inquiries. It encourages firms to post informative articles on websites promoting education about a firm's goods and services. Additionally, the CRM software conducts targeted email campaigns and disperses "push" messages in response to triggers involving behavior or the passage of time. The Intercom CRM platform permits live chat exchanges between firms and customers. It also seeks to focus upon the provision of fast, accurate customer support and enhanced customer engagement. Purchasers of the complete Intercom CRM program receive not only access to the Intercom CRM platform and software, but also extensive documentation, plus interaction with a help center. Podcasts assist with a number of aspects of startup and marketing. The program also includes a specific set of tools for developers. Customers can opt to enjoy a free trial before making a purchasing decision.