Regardless of the industry that you are in, all businesses that are looking to be profitable and grow will need to do a good job of keeping track of their clients. One of the best ways to do this is to invest in a CRM software program. One of the top CRM softwares available is Zurmo. Zurmo is an open-source CRM program, which is both easy to use and allows a business to develop a custom-made interface. When working with Zurmo, you will be given a full consultation on what benefits it provides, what features can be used, and how you can adjust the system to make it work perfectly for your business. Zurmo is also well known for producing a lot of different reports for its clients. These reports include call logs, sales reports and projections, and detailed analysis to help you understand which processes are working best for your business.