Sugar CRM has features that benefit employees who tackle typical sales, marketing, and customer service tasks. The sales tools have one purpose, which is to boost productivity in a practical manner. Users achieve this goal while using Sugar by strategically configuring the dashboards, which compile valuable customer data. The application's marketing tools work nicely with the sales features because they help users attract dozens of prospects. All of the data that Sugar gathers during marketing routines can be optimized so that cash can be spent more efficiently during future projects. Consumers who use services by companies that rely on Sugar CRM experience excellent support, as the application has convenient customer service tools.