10 Best CRM Software October 2016

#1 of 10 Best CRM Applications of 2016 - Pipeline is a software designed for sales representatives and marketing managers. Its task-based methodology helps sales teams stay focused on things in their control and act proactively to increase revenues. Pipeline will leave reminders about needed actions, thus leaving the salespeople without the need to guess. This software also forecasts revenues. Pipeline integrates with outside applications such as Google Apps, MailChimp, PandaDoc, Yesware, Zapier, and others. More than 100,000 people currently use it for sales pipeline management and other activities.

#2 of 10 Top CRM Applications of 2016 - Founded in 2012, OroCRM is a customer relationship management software that allows multi-channel companies the flexibility and customization of an open-source application which not only puts personalized customer experience first, but also provides an intuitive interface. OroCRM's accounts and contact management helps companies move leads and opportunities through their respective sales funnel, all while providing a 360° analysis of the potential or existing customer. Furthermore, their sales and marketing dashboard focuses on performance, helping to drive strategic actions.

#3 of 10 Leading CRM Software of 2016 - Businesses that interact with a lot of clients and potential clients need to have some way of keeping track of the information collected from those customers. Without such organization, potential sales are lost and company revenue stagnates at a level below its full realization. BPM Online CRM is a premium customer relations management tool that functions through online and web-based resources. It is powered by the cloud and drives processes like scheduling, emailing, billing, and many others. The platform feels more like standard social media than an enterprise business tool, which helps employees feel engaged and connected to the software.

#4 of 10 Leading CRM Programs of 2016 - Salesforce provides a number of software tools that benefit retailers, hotel owners, and restaurant managers. The CRM software is very effective because it has cloud capabilities. This means that executives can tackle important business tasks on any desktop or mobile device. The SalesforceIQ tool helps managers make smart decisions that can boost sales. It’s an intelligence email feature that compiles valuable analytical data. Businesses that rely on consistent sales can use the Quote-to-Cash tool. This feature manages subscriptions, billing tasks, proposals, contracts, and more. Because Salesforce’s CRM software has B2B functions, executives who use the program never have problems keeping important customer data organized. The B2B tool integrates the data so that project managers can increase sales by enhancing various marketing tasks.

#5 of 10 Top CRM Software of 2016 - The staff at Zoho provides software that’s specifically designed to boost sales. This program is ideal for busy executives because it has convenient mobile capabilities. At Zoho, users can access a variety of apps that have unique features. The CRM tool benefits marketers; it compiles valuable information that helps sales teams close deals. Innovative and strategic employees will enjoy using the custom app tool instead. This application builds apps that are efficient, reliable, and effective. Zoho makes the process of running a business easy since all of the financial tools are compatible with the cloud. Executives can check invoices, expenses, and inventory while away from the office.

#6 of 10 Leading CRM Software of 2016 - Punchh is a company that was created to provide restaurants with ways to connect better with their customers through customer relationship management. They provide their clients with developmental strategies for engaging with customers through mobile apps, loyalty cards, sweepstakes, and social media. They have their headquarters in Mountain View, CA, but they work with over 60 different dining chains all over the world. The exclusive Punchh platform helps clients reach customers through engaging activities that create customer interest and loyalty. The platform provides a method of targeted offers that appeal to customers based on interests, along with surveys and gaming that can earn points.

#7 of 10 Leading CRM Programs of 2016 - The Infor Epiphany software suite is a specially calibrated package that is designed to help business owners maintain customer relationships as necessary for their business. The software recognizes that importance of flexibility, consistency and transparency in all CRM operations, and the manufacturers are proud to provide business owners the full spectrum of solutions that can help achieve the desired results. The software is designed to work well across all types of industries, including media, hospitality, retail and banking. All of these systems benefit directly from the inclusion of the software, and it is easy enough to use that any business owner can apply it to their operations model.

#8 of 10 Leading CRM Applications of 2016 - Intercom is a software solution that helps businesses acquire and engage consumers. It also has a tool that simplifies important customer service tasks. When strategic marketers use Intercom to acquire new customers, the program can be used as a chat tool. Because the software also has lead capturing capabilities, the process of communicating with new prospects is easy. For example, when visitors land on a business website, Intercom will automatically send a targeted message based on each prospect’s behavior. During the engagement phase, project managers can network with customers on a desktop or mobile device. Each message can influence future sales because Intercom has great custom and automated features.

#9 of 10 Best CRM Software of 2016 - InfoFlow is an affordable customer relationship management system (CRM) allowing for contact and relationship management, sharing and collaboration, searching, notes management, document archiving, and managing of leads and opportunities. Additional features allow for project management, email marketing, invoicing, and reporting. It is also possible to get modules with advanced features such as document scanning, call recording, email analytics, scheduled backups, and PXB integration. This CRM system was developed by Carmel Vision, a company based in Toronto, Canada.

#10 of 10 Leading CRM Programs of 2016 - Highrise is a company that offers a CRM tool, which keeps executives organized. The software lets people share contacts, schedule reminders, and manage basic communication tasks. The sharing tools benefit businesses that rely on teamwork. Groups can share addresses, emails, files, and documents. In a busy office environment, the software’s tracking and management tools are very beneficial because they help project managers appoint vital tasks to specific employees. Whenever there are updates, reminders can be sent by email or SMS. Besides the traditional functions, Hiserise’s CRM tool can also take notes and manage comments. These features can be used during a variety of projects since the software is compatible with most third party tools.

TeamSupport offers customer service software for B2B support. This software allows for integrated ticket and customer management, products and inventory management, customer service collaboration, reporting and analytics, and self-service. It integrates with many other applications such as Oracle, Salesforce, HubSpot, Highrise, Zoho, Facebook, Twitter, Dropbox, MailChimp, and others. While this product is pre-configured for easy implementation, it can also be fully customized. In addition, visual support feature improves clarity between customers and agents. With VideoView, video recordings can be made by customers and support representatives to explain and handle issues better.

Sugar CRM is a flexible customer relationship management system with wide collection of applications and solutions. It assists sales people with proposal and contract management, social sales, and relationship intelligence. Marketing departments can use it to manage campaigns, automate marketing, and obtain analytics. Sugar CRM also seamlessly integrates with enterprise systems. The company is based in Cupertino, California, and has offices in Europe, Latin America, Asia, and Austalia. Sugar CRM employs over 500 people and has 350 partners on six continents.

The staff at AddressTwo understands the importance of building strong relationships with customers. This is why the company offers a great CRM tool that’s suitable for a small business. The application manages leads, sends follow-up messages, and more. Entrepreneurs who use AddressTwo’s software never miss important sales opportunities because the program has built-in follow-up plans. Because sophisticated email marketing features are also included, strategic marketers can improve their advertising efforts by automating vital tasks.

Capsule's CRM software is designed to assist brands in developing stronger relationships with their target consumers, driving higher sales, and slightly cutting down on the necessary time investment into both goals. Ultimately, the software is intended to help the customer have a more organized and graceful approach to driving their sales higher. In the most ideal case scenario, the software would be able to address three specific pain points: customer information getting lost in disorganized spreadsheets, an narrow view of customer data, and a lack of proper time to work on increasing conversions and addressing all of the customers' needs.

Over 70,000 businesses use Freshdesk to enhance their customer service methods. Freshdesk is effective because it has tools that help sales reps address and resolve problems in a timely manner. Because the software technicians are highly skilled, every application is easy to configure and use. The features that are included can be tailored so that they'll suit specific business needs. The automation tool boosts productivity by helping service reps tackle vital tasks quickly. When tickets are automated, they can be routed to specific agents.

The technicians at Digital Pipeline sell a unique business tool called amoCRM. This application has sophisticated communication functions that help sales teams improve their pipeline. The software is easy to install and configure and works on tablets and smart phones. On the dashboard, users can view ongoing negotiations, details about new deals, and various contracts. The process of finding important information is simple because the program has great filters and helpful tags. In most cases, users won’t have to search for vital data since amoCRM displays the most valuable charts automatically.

Agile CRM is an all-in-one customer relationship management system. It allows for marketing automation as well as smart campaigns utilizing text messages, emails, and web. Contact-level analytics feature gives insights into customers' behaviors and patterns. It also provides reports and real-time alerts to assist in making sales. This system is also equipped with Social CRM. This feature integrates social channels such as Twitter and Facebook and pulls posts and profiles, thus allowing for better monitoring of brands, capturing leads, and running social media campaigns.

C2CRM is a customer relationship management software which streamlines the sales process and gives real-time information about leads, prospects, and customers. It also allows for sales and marketing automation, improves customer service, and provides in-depth business intelligence. Furthermore, this system assists with activity management, email integration, workflow management for automation of business processes, and reports generation. The dashboards can be customized for various users. Clear2C, the developer of this product, is based in Dallas area. The company is a Premier IBM Business Partner.

The Insightly CRM system has been designed to help users seamlessly optimize their supplier, partner, organization, contacts and lead management processes. The software was made to ideally give users the ability to accurately micromanage all aspects of their projects at each stage of development. Users can increase the efficiency of the project's development by tracking its performance of the against preset milestones. Additional features include social media metric monitoring, business overview data examination, and mobile device compatibility. The software can also be integrated into a number of email and data storage platforms such as MailChimp, Outlook 2013, Quickbooks Online, and Dropbox.

Nimble is a tool that can be used strategically as a business grows. During a big project, the application helps project managers organize contacts and compile analytical data. The Nimble program simplifies typical office tasks because it has convenient mobile and social media features. Since relationships are valuable in the business world, Nimble was designed with advanced data functions. This means that the software will get new updates automatically from various data sources whenever relevant information is available.

Zurmo designs software that has multiple tools, features, and functions. In office environments, Zurmo helps employees manage contacts and various business activities. At hotels, restaurants, and retail stores, Zurmo’s deal tracking tool can be used to automate sales tasks and track actions in a pipeline. Office employees can view contact information and manage leads by using the program’s organizational tools. Then, they can use the activity tool to arrange meetings, schedule tasks, and take notes. Zurmo is a great software solution for many businesses because it increases efficiency during a variety of situations. The application has product management capabilities, reporting tools, analytic features, and more.

Solve CRM automates repetitive tasks, thus saving time and reducing errors. This software has unlimited custom fields, allowing for recording of any desirable customer information. It also comes with pre-integrated web applications. Information can be shared with group members and accessed via desktops and mobile devices. Emails can be linked to contacts, companies and projects in order to coordinate communications. The system integrates with Google Apps as well as other programs such as Wufoo, Ring Central, Zendesk, Fresh Books, and MailChimp.

Nutshell CRM is a powerful and easy-to-use customer relationship management system, which helps to get all data and communications organized in one place, and be accessible from anywhere. Nutshell provides sales automation tools, lead distribution, and reporting. The system also allows for keeping in touch with customers to maintain good business relationships. Nutshell CRM can easily integrate with such services as Google Apps, Zendesk, Olark, Wufoo, and MailChimp. The company is based in Ann Arbor, Michigan, and thousands of businesses are already using its powerful CRM system.

MHelpDesk offers software that’s suitable for businesses in various industries. The application was designed with the user in mind, so everything is easy to configure and operate. The mobile software helps managers communicate with employees on the go. This tool is compatible with Android phones and iOS devices. MHelpDesk’s field service program has scheduling capabilities. Its management features increase efficiency and productivity by preventing under-booking and overbooking. If needed, project managers can sync schedules so that employees won’t miss new appointments. Financial tools are also included; they help executives and entrepreneurs manage important business expenses. All of the billing features work seamlessly with QuickBooks.

ClinchPad CRM is a modern customer relationship management system that allows users to get more organized and efficient, obtain key insights, and increase revenues. The system visualizes the sales pipelines and presents them in stages from leads to closed deals. There are various filters which allow for better tracking of the sales process. With ClinchPad, it is easy, quick, and simple to rename leads and move them to another stage in the sales cycle. More than a 1,000 businesses are already using this system.

NetWise’s CRM software tools help businesses tackle important tasks that involve sales automation, management, and analytics. Because the appliances increase productivity, influence scalability, and enhance customer service, many industries rely on the programs during major projects. Anyone who runs a business that processes dozens of transactions will benefit from using the sales automation tool. It has a helpful lead management feature, convenient proposal generator, and pipeline monitoring capabilities. The customer management tool helps executives stay on track. On the dashboard, users can review intelligent charts and accurate graphs.