Zoho is the best CRM software available on the market, and this is due to the number of excellent apps that it has to be able to provide the best information and service possible. The main areas that they are able to provide services and apps in are email & collaboration, sales & marketing, finance, business process, human resources, and IT & help desk. Each area has a large range of different capabilities that help to keep things organized and help them keep in contact with other people. For instance, with email & collaboration, some of the capabilities that this particular area helps with are vault, meetings, chat, bugtracker, docs, notebook, connect, projects, showtime, and mail.