Over the years, there have been a number of different CRM programs to come out on the market, but not all of them are able to provide companies with everything that they need. Currently, Sugar CRM is considered to be the best CRM software program that is actually available on the market. Some of the areas that Sugar CRM are able to provide help in are data & analytics, integration & management, productivity, service & support, marketing, and sales. However, the best thing about Sugar CRM is the fact that they are able to work for with companies in all industries because of how they are set up. The solutions that Sugar CRM can help with are approach, purchase,receive, use, remember, needs, research, and decide.