Intercom
Intercom is a CRM software that simplifies communicating with customers and helps create personal, fun experiences. The software can be used on web, iOS, and Android. It allows you to track and filter live customer data to constantly keep up with what's going on. Their in-app messenger features a modern design and helps you inject life into conversations. Not many messenger services help with making the conversation more personal. With the in-app messenger, you can easily select the best type of message for any situation and send it. You can even check if the message looks good on all devices before sending. Because the conversations are designed to feel real and alive, customers will feel closer to you and your team, which is one of the goals of customer relationship management. The in-app messenger provides the ability for your team members to create profiles, further personalizing the experience for customers. If customer communication is an area your business struggles with, Intercom can help tremendously.