Highrise is a customer relationship management software that helps business owners track contacts, tasks, and notes. It is an easy way to keep track of conversations with customers to improve customer service and save time. The software enables sharing contacts with team members to simplify the sharing of information and improve its accuracy. You can track tasks and set reminders with Highrise as well to avoid missing important deadlines and to always follow up with people on time. Contacts from any email system can be imported with Highrise to easily get started. Third party tools, such as MailChimp, can be integrated with Highrise too for streamlining the process of managing customers. Highrise offers a note taking feature that allows you to enter notes about each contact, so that you don't forget important information after a call or email. When other team members accesses the contact information, they will see the note as well. This will greatly improve the quality of your customer support.