Netsuite
CRM (Customer relationship management) software is used by companies to manage both current and potential customer relationships. As a practice, a quality CRM program aides a company in improving business relationships with customers by learning more about their target audiences and how to best meet their needs. These software programs organize, automate and synchronize different channels within the company, including sales, marketing, customer service, and technical support. There are numerous CRM software solutions available to companies. One such option is NetSuite CRM. NetSuite delivers a real-time 360-degree view of your customer through a seamless flow of information across the entire customer lifecycle. Most CRM programs offer sales force automation, customer support, and marketing automation. NetSuite also delivers quotes, order management, commissions, sales, forecasting and integrated Ecommerce capabilities. This leads to key benefits such as streamlined lead-to-cash processes, elevated productivity, improved sales performance, and global force management.