Microsoft
Microsoft Dynamics CRM is a customer engagement application that helps companies to work productively, smarter and sell effectively. The CRM is delivered in the cloud, hybrid combination or on-premises to ensure you meet your specific business needs. The CRM is uniquely capable of providing social insights and business intelligence about the customers you serve. In the today's business environment, the process of engaging customers has no one size fits all. The process of engaging has be adaptive to specific business touch points and the context of the customer. Microsoft Dynamics CRM can be manipulated to suit company activities. It enables the firm to build customer loyalty, trust, and insight while ensuring professionals are productive. Microsoft Dynamic CRM delivers the return of investment (ROI) through customer service, marketing automation and sales force automation. In addition, the mobile version of the app enables you to manage and integrate the customer relationships on the connected mobile devices.