The definition of epiphany is to realize the big idea. Each light bulb moment has a catalyst that facilitates its discovery. CRM software from the firm Infor has a full-suite of services that cultivated this relationship empowering resource. Whether the brand’s marketing or sales management is looking for ways to grow the model or customer service wants to enhance consumer interactions, they have solutions. Specifically, a category of services has the heading of customer experience. Saleslogix is their leading tool that integrates with enterprise infrastructures to deliver a plethora of metrics. Decision-makers have tools including Interaction Advisor, Inforce, and Marketing Resource Management that streamline processes. This translates into robust strategies that exceed expectations and achieve goals. Powerful solutions are engineered to deliver a responsive experience for clients. Support is available to ensure protocols are easy to adapt and transparent. Infor has a free trial for clients to take through the paces.