Salesforce.com
A California-based software company, Salesforce has been a player in the business software market for almost twenty years. They specialize in cloud-based CRM solutions designed to fit the needs of virtually any organization, regardless of size, market, or personalized needs. The primary advantage of the Salesforce CRM solution is that being cloud-based means that there are no hardware or software management concerns. Employees have access to their organization’s suite of tools and proprietary data regardless of location. Additionally, this streamlines the process for customer interaction and allows data to be collected directly from the source. While the platform itself is extensive, customers have the option of utilizing only those parts of the suite that fit their particular needs. Sales Cloud is the entire set of CRM tools, while SalesforceIQ is a more streamlined version of the base package designed specifically for small businesses. Salesforce Quote-to-Cash helps organizations deliver accurate quotes, contracts, and bills, while Data.com provides a wide range of data-based solutions and tools.