mHelpDesk
As a Customer Relationship Management (CRM) solution, mHelpDesk appeals to commercial enterprises in the United States of America. This powerful platform gives companies plenty of tools to manage logistics on a global scale. Thanks to cloud technology, it's possible for colleagues to share documents and other content via the web. Of course, the goal of cloud networking is to streamline cooperation between employees within a business. Web conferencing is another useful feature in this CRM suite that is ideal for B2B and B2C applications. In today's high-tech age, even smartphone users can join virtual conferences that require internet connections. Customer service agents can also utilize mHelpDesk to provide technical support and other assistance to clients. This CRM platform includes live chat features that are perfect for customers who don't like to make phone calls. Additionally, businesses are encouraged to create a section that answers frequently-asked questions about specific products and services.