The Zurmo customer relationship management software maintained by Zurmo.org supplies an open-source CRM platform available for businesses and individuals wishing to use programs that will function in a standalone form without requiring updates in order to continue operating. Today, many customers use the Zurmo CRM platform for customer relationship management involving social media sites, games and mobile technology websites. Although utilizing Zurmo typically requires a higher level of IT proficiency than many CRM programs demand, people selecting this useful software find many excellent instructional resources available. The commercial editions of the program provide cloud-based services, and do not cost as much to install, maintain and operate as some competing CRM platforms.