Customers today demand quick responses. They want speedy delivery of the products that they use the most, and they want access to a customer service department that not only has the knowledge to help them quickly, but the authority to make decisions as well. This is all helped along with the implementation of a technological advanced customer relationship management system. If your business is struggling to keep up with important client data and is not as responsive as you know you could be, then it is time to look into Infor Epiphany. As the best CRM Software system on the market today, you will notice an almost immediate increase in your productivity. Customer service staff will have instant access to key information via a cloud based system that is accessible from virtually any device that has an Internet connection. Your clients will almost certainly notice the difference as well.