Freshdesk helps your company produce happy customers by managing contacts and collecting information in a central location. The software has a simple interface that configures quickly to meet the needs of your organization. Freshdesk has multichannel support so your team can act on requests readily, regardless of how customers choose to interact with your company. The cloud-based application improves the employee satisfaction and engagement with automated tools and game mechanics. With more than 80,000 satisfied customers already benefiting from Freshdesk, you have the assurance that you have the full support of a professional team behind your CRM, giving you the ability to grow without changing software.