Zoho CRM is a cloud-based Customer Relationship Management software suite that offers a number of automated sales and administrative tools. Zoho software helps businesses manage sales and marketing, email and collaboration, complex business processes, finance, human resources and help desk support. Zoho also offers mobile apps and integration with Google Apps for Work, which includes applications for sales campaigns, surveys, forms, website development, subscriptions, expense budgeting and reporting, invoices, recruiting and more. Zoho is a private owned company that first released its cloud-based writer and customer relationship management software in 2005, and over the last decade has developed an entire suite of applications, and has grown to over 15 million users worldwide.